Tanz Limited believe that user privacy and data protection are human rights and, as such, we have a duty of care to the people within our data. Data is a liability, it should only be collected and processed when absolutely necessary. We will never sell, rent or otherwise distribute or make public your personal information.
Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:
UK Data Protection Act 1988 (DPA)
EU Data Protection Directive 1995 (DPD)
EU General Data Protection Regulation 2018 (GDPR)
This site’s compliance with the above legislation, all of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well. If you are unsure about whether this site is compliant with your own country of residences’ specific data protection and user privacy legislation you should contact our Head Office for clarification.
We use your data to provide and improve our service to you. By using our service you agree to the collection and use of information in accordance with this policy. While using our service we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include but is not limited to: first name and last name, postal address, telephone number, email address, cookies and usage data.
This website collects and uses personal information for the following reasons:
When you place an online order with us we ask for information such as your name, postal address and email address. A contact telephone number may also be required so that we can contact you urgently if there is a problem with your order. All of this information is necessary to process your request or notify you of acceptance of your order.
Our site uses secure server software to protect your information whenever you place an order or access your account information. We also follow a tight security procedure as required under GDPR to protect the information that we store about you from unauthorised access.
All the information we collect via our website or through correspondence with you may be used for the following purposes: dealing with orders and accounts; processing payments; fraud detection and research.
Site visitation tracking
Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.
Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor.
Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
Contact forms and email links
Should you choose to contact us using the contact form on our Contact Us page, our Customer Feedback form or using an email link, none of the data that you supply will be stored by this website or passed to/processed by any of the third party data processors. We would suggest that you always consider email as an insecure medium and not include personal, confidential or otherwise sensitive information within an email.
VIP Mailing List
We will send you marketing messages by email and app if you have given us permission to do so. However should you change your mind, you can stop receiving messages from us at any time. You can do this via your account settings, by clicking on the ‘unsubscribe’ link in any email or by contacting our Head Office. Once you do this we will update your profile to ensure that you don’t receive further marketing messages.
Like most other websites and online services, we gather and process automatically generated information about how you use our App. The information gathered includes your IP-address and/or a unique device ID. If you specifically opt-in, the App may collect your geo-location information. In any event, you can block geo-location collection through the settings of your mobile device. You can also turn notifications on/off at any time in the Settings section of your device.
Data Collection within our Salons
On your first visit to any of our salons you will be asked to fill out a client questionnaire. You may also be required to fill out additional questions should you wish to use specific services such as ReVive or Teeth Whitening. Service specific questions enable us to identify any reasons why the service may not be suitable for you. All data collected within our salons, whether paper based or electronically captured, is recorded and stored securely and will only be accessed by authorised members of staff.
Clients with packages will be asked to record their fingerprint in order to safeguard their customer account. Using fingerprint recognition to secure a client account means that only the individual may access the account and thereby any outstanding sessions on it. However please note that fingerprint registration is not and never will be compulsory. We do not process this data for any reason other than that previously noted. Fingerprint data is stored locally in each of our salons and this data is not processed over the Internet. Fingerprint data is stored in a separate stand alone database to customer account information, ie data such as customer name, postal address, telephone number etc is stored in a separate database with no fingerprint data attached to it. Fingerprint data is only linked to a client account by our Salon System Software that is operated by authorised staff only. Customers have the right to remove or amend their fingerprint data at any time.
Retention of Data
Disclosure of Data for Law Enforcement
Under certain circumstances, Tanz Limited may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (eg a court or a government agency).
Tanz Limited may disclose your Personal Data in the good faith belief that such action is necessary to: comply with a legal obligation, to protect and defend the rights or property of Tanz Limited, to prevent or investigate possible wrong doing in connection with the service, to protect the personal safety of users of the service or the public, to protect against legal liability
Security of Data
The security of your data is important to us. However no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use the highest commercially acceptable means to protect your Personal Data we cannot guarantee its absolute security.
We will report any unlawful data breach of this website’s database to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.
Tanz Limited aims to allow you to correct, amend, delete or limit the use of your Personal Data. If you wish to be informed what Personal Data we hold about you please contact us. Should you wish to amend or remove this information from our systems then please contact our Head Office.
You have the right to:
– Access and receive a copy of the Personal Data that we hold about you
– Rectify any Personal Data held about you that is inacurrate
– Request the deletion of Personal Data held about you
We do not knowingly collect personally identifiable information from anyone under the age of 16 without parental consent. If you are a parent or guardian and you are aware that your children have provided us with Personal Data please contact us. If we become aware that we have collected Personal Data from children without verification of Parental Consent, we take steps to remove that information from our servers.
The data controller of this website is: Tanz Limited, registered in Scotland, UK, Company No: SC380772
Whose registered office is:
Motherwell Business Centre